FAQ

Deposit requirements vary by tour. The required deposit amount is listed on each tour brochure or itinerary.

Final payment deadlines are usually 75 days prior to the departure date. Your confirmation will include the exact due date.

We accept major credit cards Visa, Mastercard and Amex, and checks. Contact us for current payment options.

Yes. You may make payments toward your balance at any time before the final payment deadline.

If for some reason we have issued you a travel credit, you will be able to use it with a future tour with us.

If final payment is received in less than 75 days, a late fee will be accessed in the amount of $50.00.

Deposit requirements vary by tour. The required deposit amount is listed on each tour brochure or itinerary.

Cancellation policies vary by tour and supplier. Please see our terms and conditions.  

Yes, we offer travel insurance 

Yes. We strongly recommend purchasing travel insurance to help protect your investment against unexpected cancellations, medical emergencies, travel delays, lost baggage, and other covered events.

Prices vary based on the tour pricing and city you reside in.

Yes. If you prefer, you may arrange your own airfare and join the tour at the destination or at departure airport. Please note that you will be responsible for any private airport transfers, additional transportation costs, or other expenses associated with your independent travel arrangements.

Upgrades to Comfort Class, Premium Economy, and Business Class may be available upon request for an additional cost. Availability, pricing, and eligibility vary by airline and are subject to the carrier's fare rules, policies, and seat availability at the time of booking. Upon request, we will contact the airline to verify the available options and provide a personalized quotation.

Please note: that Air France, Delta Air Lines, and KLM do not offer Comfort Class, Premium Economy, or Business Class upgrades for passengers traveling on group reservations. Passengers wishing to travel in these cabins on these airlines must generally book their airfare individually, subject to the airline's rules and availability.

Frequent flyer miles, loyalty points, and upgrade certificates cannot be used to upgrade tickets issued under a group reservation.

Seat assignments are controlled by the airlines and cannot always be guaranteed in advance. We are happy to submit your preferences whenever possible.

If your flight is delayed or cancelled, our team will work with our local partners to coordinate your revised arrival and help minimize any disruption to your tour. If your airfare is arranged through our company, we will assist in working with the airline to determine available rebooking options. If you purchased your own airfare, Please notify us immediately and we will do our best to accommodate your updated arrival schedule; however, any additional transportation, hotel, or airline-related costs may be your responsibility.

If you require special assistance due to a medical condition, mobility limitation, or other special need, please let us know at the time of booking. We will make every effort to accommodate your request; however, accommodations are subject to availability and may vary depending on the destination, suppliers, and tour arrangements.

Your passport must be valid for six months after the return date of the trip

Visa is required for US passport holders traveling to some destinations; please contact our office for details. All non-US citizens must contact the appropriate consular office for entry visa requirements pertaining to their trip.

Some countries require vaccinations. We can assist with obtaining the information needed, but it is your responsibility to get vaccinated prior to the tour.

Before departure, you should have a valid passport ( must be valid for six months after the return date ), any required visas or entry permits, and the travel documents we provide, including your itinerary and other important travel information. It is your responsibility to ensure that all required travel documents are valid and meet the entry requirements of your destination.

Yes, some countries require entry forms.

Your tour guide will be available through your group's tour leader. If you need assistance, please contact your tour leader, who will coordinate directly with the tour guide on your behalf.

If you become separated from the group, please contact your tour leader immediately. They will assist you in coordinating with the tour guide and advise you on how to rejoin the group. Any additional transportation or expenses incurred to rejoin the group may be your responsibility.