As a faith-based, mission-driven company, we take great pride in providing a superior level of service and support to the Catholic community.
If you have any questions, please feel free to Contact Us. Also, kindly refer to the Frequently Asked Questions below:
What does the trip cost generally include?
Your pilgrimage will include all accommodations, in-destination transfers, sightseeing as per itinerary (in private, air-conditioned motorcoach), entry fees, and services of professional tour guides. Most meals are also included. Any flight purchased through us will also include the taxes and fuel surcharges. Tips, meals not mentioned in the itinerary, telephone calls, laundry, items of a personal nature, optional extensions, and souvenirs in-destination are not included and are up to your discretion for additional purchase.
Do I need to purchase trip insurance?
We strongly recommend that you purchase travel Insurance. Having Travel Insurance is a safety net for you, to cover unforeseen interruptions to your pilgrimage— having travel insurance means a calm mind and a prepared traveler. It is optional and comes at an additional cost. This insurance will also cover trip cancellation (as per terms) prior to your departure.
How soon do I need to choose a pre or post-tour?
Choosing your extensions as soon as possible will be best, as availability is limited and your airfare, as well as other transportation, must be coordinated to match the extended or additional program.
Is airfare available?
We have a dedicated air department able to find and secure air from your nearest home airport to the destination of your choice. Most of our pilgrimages will have both land-only and air & land options available. We always recommend utilizing the services of our air department, particularly when it comes to group travel, to make sure you’re covered by our customer service experience from the moment you board your flight.
How should obtain domestic airfare to the group’s gateway departure city?
If you need domestic airfare to reach the airport from which your group will be departing, please contact and inform your tour manager as soon as you can. Airlines require full payment once space is confirmed. Be prepared to pay for your flight tickets upon confirmation. This is an airlines requirement to guarantee your air reservations.
On which airline will I fly?
Our air department has your safety and comfort as its highest priority when choosing airfare for you. The choice of airline used will depend on destination, price and availabilities, but will always be on a scheduled carrier.
May I request special seating or meals on the flight?
Please make any special requests in writing as soon as possible, and our air department will do its best to have the airline accommodate for it. While we cannot guarantee the airline’s ability to follow through on your request, we will keep your request front and center.
May I purchase my own flights?
If you are traveling with a group, we strongly recommend purchasing your tickets through our air department as flight times are often subject to change without advance notice, sometimes even full cancellations. This will enable us to match your flight needs with the rest of your tour group, ensuring you won’t miss any part of the trip.
What is the exact time of arrival at the airport before departure?
When is the balance of payment due?
What information is needed at time of registration?
Are wheelchairs available for use? And if so, what is the cost? How do I request a wheelchair?
What if I don’t have a roommate?
When will my travel documents be ready?
How do I obtain a passport?
Will I need a visa?
Will I need immunizations?
Additionally, we recommend that you seek advice from your physician.
Are transfers included in my package?
What should I expect upon arrival at the destination airport?
Will my tour schedule ever change?
How do I access my account?
What if I forget my Password?
What quality are the hotels and do they have their own bathrooms? Whenever available clients enjoying our published itineraries stay in superior tourist class hotels with private bath. For custom groups, we are happy to work with you to arrange for the type of hotel best suited to your members.
Is there a restroom facility on the motor coach?
Do you work with travel agents?
Can I deviate from the itinerary listed?
Is there a lot of walking? How difficult is the terrain?
Is there a dress code for men and women at religious sites?
Getting The Word Out
Our experienced staff will guide you as to how you can generate interest, use collateral materials, technology and other proven methods to encourage participation.